Experiencing a stopped train for an unusual length of time at the Cuba Road CN crossing? We have been in discussion with CN Railroad, and they said it may be due to trouble further down the line. Residents have two courses for reporting stopped trains.
While at a stopped train or immediately after.
Call CNECC: 800.465.9239 – Option 3
Residents can also call 1-888-888-5909 or by email at contact@cn.ca. Reporting to CN by phone or email triggers an internal reporting and tracking measure that ensures that issues will be logged in and followed-up upon.